How do I manage my payment details?

Keeping track of your spending across our services helps you better manage your account. And, enables forecasts and subsequent plans. This is especially true for business owners, who need to create budgets and have auditable billing records. Being able to manage these details easily, enables you to keep a close eye on all of your billing needs, including the cards in use and the amount spent.

The easiest way to manage your details is in your client area. From here, you can view your:

• Payment details.
• Billing overview.

Keeping your payment details up to date.

Reminder! Missing a due date will lead to suspension after 2 weeks and account termination after 4 weeks or 28 days.

Ensuring that all your details remain updated is key to keeping your services with us running smoothly.

Keep an eye out! We sometimes issue updates relating to services that may affect your billing agreement. This is especially true for PayPal users, only you can edit an existing PayPal agreement so if prices change make sure you edit or remake your existing agreement.

Underpayment or non-payment could lead to suspension and termination; Termination may result in irrecoverable data loss.

Manage payment methods

• First off, after logging in to your client area, click payment methods. 

• Next up, add a payment method by clicking add new credit card.

• Also, if you want to edit existing methods. Click edit.

Billing overview

From the manage services section in your client area, you can view your entire billing overview for individual services, as shown below.

To do this, click manage services, then click the service and scroll to the bottom of the page.

Issues managing payment details.

In some cases, issues will require support intervention. If you have difficulties with your current methods or following this guide, please contact our support team, who will be more than happy to assist you.